Frequently Asked Questions

Questions and Answers for Visitors to Riga



  • How can I get from Riga Airport to the city centre?
    The easiest and most reliable option is to book a private transfer via Rigatransfer.com. Your driver will meet you in the arrivals hall with a name sign, assist with luggage, and take you directly to your hotel.
    We offer fixed pricing with no hidden fees and 24/7 customer support.
  • How do I find a safe and reliable taxi in Riga?
    Avoid random street taxis. Book with us instead:
    • • Pre-screened drivers
    • • Fixed pricing
    • • Legal and insured service
    • • 24/7 customer care
  • Do your drivers speak English?
    Yes, our drivers speak English, Latvian, and Russian.
    We also offer multilingual support via live chat and phone.
  • Can I book a transfer to Jurmala, Sigulda or other cities?
    Absolutely. We provide long-distance transfers across Latvia and the Baltics. Popular destinations include:
    • • Jurmala
    • • Sigulda
    • • Cēsis
    • • Liepāja
    • • Daugavpils
    Round-trip bookings are also available.
  • What kind of vehicles do you offer?
    Our fleet includes:
    • • Standard: Toyota Corolla, VW Passat
    • • Premium: Mercedes S-Class, BMW 7
    • • Vans & minibuses for families and groups
    • • Custom transfers with specific requests
    All cars come with A/C, Wi-Fi, and child seats on request.
  • Can I combine my transfer with a guided tour?
    Yes! We work with licensed tour guides and can organize transfers with stops:
    • • Old Riga walking tours
    • • Day trips to Gauja National Park
    • • Food & photo excursions
  • What payment options are available?
    We accept:
    • • Cash
    • • Credit/debit cards (including Apple Pay / Google Pay)
    • • Bank transfers (pre-arranged)
    Official invoices and receipts are provided. All payments go through our registered legal entity.
  • Can I change or cancel my booking?
    Yes, you can modify or cancel free of charge up to 12 hours in advance.
    If your flight is delayed or rescheduled, don’t worry - we track it in real time and adjust your pickup accordingly.
    No extra fees for delays. Just let us know the new arrival time.
  • How quickly can you pick me up for a ride in Riga?
    We usually arrive within 10-15 minutes.
    For the smoothest experience, pre-book your ride via our website or support chat.
  • Can I rent a car with a driver for a full day?
    Yes, we offer hourly rental with a driver - ideal for:
    • • Business meetings
    • • Weddings
    • • Regional sightseeing
    Pricing is agreed individually based on itinerary.
  • Why choose Rigatransfer.com?
    • • Trusted since 2017
    • • Transparent, fixed pricing
    • • Easy booking online or via messaging apps
    • • Friendly local drivers
    • • Top-rated by travellers from over 50 countries
    • • Real support from real people - not just an app
  • Can I bring large luggage or sports equipment?
    Yes! Just let us know in advance:
    • • Oversized suitcases
    • • Baby strollers
    • • Bikes, skis, SUP boards, etc.
    We’ll match you with a suitable vehicle - vans and minibuses are available for larger items or groups.
  • I’m travelling with a child - do you provide car seats?
    Of course. We offer free child safety seats:
    • • Infant carriers (0-1 year)
    • • Toddler seats (1-4 years)
    • • Booster seats (5-12 years)
    Just let us know your child’s age - we’ll take care of the rest.
  • Can I request a stop on the way (e.g., store or pharmacy)?
    Yes.
    • • Short stops (up to 10 min) are free
    • • Longer stops are billed hourly
    Please request this when booking or ask your driver. Our dispatch centre is available 24/7 to assist.
  • What if I can’t find my driver at the airport?
    • • You’ll receive your driver’s contact info 1 hour before pickup
    • • They’ll be waiting with a name sign in the arrivals hall
    • • If you don’t see them — don’t panic! Call or message your driver or our 24/7 dispatch centre
    We’ll resolve the issue quickly. Your comfort is our priority.

Every transfer with Rigatransfer.com includes

  • A real person, not just an app
  • 24/7 live support
  • Honest pricing and real care
- and travel with confidence!